You can request deletion of your Magnus Fitness account and the personal data associated with it at any time. This page explains what is deleted and how to request it.
1. What Gets Deleted
- Your profile: name, email address, and password
- Your Google or Apple sign-in link to the account
- Your owned-equipment settings
- Your training journal: active workouts, logged sets, reps and weights, program progress, and history
- Your subscription and access-code records in our system
- Your active sessions. You will be signed out on all devices and can no longer sign in.
2. What We Keep, and Why
- Access codes you redeemed stay marked as used so they cannot be redeemed again, but no longer identify you
- Server security logs, kept for a limited period and then deleted automatically
- Apple and Google keep their own records of your store purchases under their own privacy policies. We cannot delete those.
Deleting your account does not cancel a Magnus PRO subscription. Cancel it first in your Apple ID settings (iPhone/iPad) or in the Google Play Store (Android). Any remaining subscription time or access-code time is forfeited when the account is deleted.
3. How to Delete Your Account
- In the app (immediate): sign in, open the Profile tab, tap Delete account at the bottom, and confirm. Your account and data are deleted right away.
- By email (if you can no longer access the app): send an email to [[PRIVACY_EMAIL]] from the email address registered to your account, with the subject "Account deletion request". If you signed in with Apple using "Hide My Email", tell us the Apple relay address shown in your Apple ID settings.
To protect your account, we may ask you to confirm an email request from your registered email address. We process email deletion requests within 30 days and confirm by email when it is complete. Deletion is permanent and cannot be undone.
4. Questions
Email: [[PRIVACY_EMAIL]]
WhatsApp: [[WHATSAPP]]